What managed services does SynergyScape offer?
Managed services from SynergyScape cover annual maintenance contracts, proactive monitoring and on-site support — a single accountable team handling your IT day-to-day so your people stay focused on what they do best.
What we offer
- Annual maintenance contracts
- Proactive monitoring
- On-site & remote support
- Helpdesk & ticketing
- SLA-backed response
Capabilities
A closer look at what's included when you engage SynergyScape for managed services.
Proactive IT Infrastructure Management
- Continuous monitoring and maintenance of servers, networks and endpoints.
- Performance tuning and capacity management for consistent uptime.
Security & Compliance Services
- Threat detection, vulnerability assessments and remediation via SOC.
- Policy enforcement, patch management and compliance monitoring.
Help Desk & Remote Support
- 24/7 user support for hardware, software and connectivity issues.
- Remote assistance to quickly resolve problems and minimize downtime.
Network Monitoring & Optimization
- Continuous surveillance with rapid response to outages or performance issues.
- Traffic and bandwidth management for reliable connectivity.
Cloud Management & Support
- Guidance for cloud migration, optimization and ongoing administration.
- Support for Microsoft 365, Exchange Online, SharePoint, Teams and OneDrive.
Backup, DR & Business Continuity
- Policy-driven backups with rapid recovery plans for failures or attacks.
- Redundant systems and failover protocols to keep operations running.
Have an IT requirement? Let's talk.
Tell us what you're trying to fix, ship or scale. We'll come back with a plan — and a price — within one working day.